I just finished reading coverage of the recent inaugural Welcome Conference in NYC courtesy of Grub Street. The conference, focused on the service end of the hospitality industry, covered such topics as “the humility of service, creating heart and soul inside a neighborhood restaurant, and using technology without losing sight of human interaction.”
It’s enticing to think that this kind of dedication and careful consideration might trickle west into the dining rooms of other great restaurant communities. Wouldn’t it be wonderful if the service industry became just as important (and, perhaps sought after) as the culinary end?
Enjoy the coverage here.